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5ive Star Cleaning Service

About Us

At 5ive Star Cleaning Service, we put your comfort and peace of mind first. With over 10 years of experience, we proudly provide reliable and detailed cleaning service for both homes and businesses across Matthews and the surrounding areas.
From routine housekeeping to deep cleans and office maintenance, our team delivers spotless results — every time. We believe in honest work, consistent service, and treating every space with care.
All 5ive Star Cleaning Service team members undergo thorough background checks to ensure your safety and peace of mind.
Let us handle the cleaning, so you can enjoy what matters most.

Areas Served

What We Offer

Our Services include:

Residential Cleaning: Enjoy a spotless home with our thorough residential cleaning services. We handle everything from dusting and vacuuming to sanitizing kitchens and bathrooms, leaving your space fresh and inviting.
Commercial Cleaning: Keep your business looking professional with our reliable commercial cleaning. We service offices, retail spaces, and more, ensuring a clean and healthy environment for your staff and customers.
Move-In/Move-Out Cleaning: Whether you're settling in or moving out, our detailed cleaning ensures the space is pristine. We scrub, sanitize, and polish every corner to help you make a great impression.
Airbnb Turnover Cleaning: Make your rental guest-ready with our efficient Airbnb turnover service. We clean thoroughly between stays, restock essentials, and help maintain your 5-star rating.
Post-Construction Cleaning: After the dust settles, we step in to make your newly built or renovated space shine. Our team removes debris, dust, and residue to reveal a clean, livable area.
Recurring Cleaning Services: Choose weekly, bi-weekly, or monthly cleanings to keep your space consistently fresh. We tailor our services to your schedule and preferences for hassle-free upkeep.
Deep Cleaning: Our deep cleaning service tackles built-up grime and neglected areas. Ideal for seasonal refreshes or special occasions, we go beyond the surface for a truly clean home or office.

Testimonials

On 3/11/2026 Britney Mixx had this to say:
Five Star Cleaning Service did a great job cleaning my new home. They were able to squeeze me in last minute, which I really appreciated since I was trying to get things ready quickly. They were friendly, efficient, and worked fast while still doing a thorough job. They cleaned the floors and surfaces and left everything looking fresh. Overall a really smooth experience, and I’d definitely use them again.

On 3/4/2026 Sarah DeBord had this to say:
Vivianne does a great job cleaning our home! She is great at communicating and working with our schedule. She is always friendly and we love having her!

On 3/4/2026 Charissa Walker had this to say:
Viviene has been cleaning my house for roughly 3 years. She and her team do an excellent job. I would highly recommend them.

On 3/3/2026 Richard Vincent had this to say:
5ive Star Cleaning Services truly lives up to their name! From start to finish, the team was professional, punctual, and extremely detailed. They went above and beyond to make sure everything was spotless — floors, bathrooms, kitchen, and even the small areas most companies overlook. My home has never looked or smelled this clean. You can tell they take pride in their work and really care about customer satisfaction. Communication was easy, pricing was fair, and the results were amazing. I highly recommend 5ive Star Cleaning Services to anyone looking for reliable, top-quality cleaning. I will definitely be using them again!

On 2/26/2026 April Ivey had this to say:
Love this cleaning service. Always accommodate my schedule, professional and leaves my house nice and clean. Reasonable prices. Worth every cert. Highly recommended.

Contact Us

5ive Star Cleaning Service
Matthews, NC 28104
Phone: (704) 726-5632
Email: 5ivestarcleaningservice@gmail.com

Where To Find Us

Payment Types Accepted

Personal Checks, Zelle, Cash App

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: By Appointment Only
Sunday: By Appointment Only

FAQ

How do I get an estimate for cleaning services?

We offer free, no-obligation estimates. Simply provide your home's square footage, number of bedrooms and bathrooms, and any special requests (junk removal, deep cleaning, appliance cleaning). Estimates are based on the size of your home, service type, and level of cleaning required.

What does Regular Cleaning include?

Regular Cleaning is designed for ongoing maintenance and includes:

Dusting windowsills, blinds, fans, and baseboards
Scrubbing shower walls, doors, and bathtub
Cleaning mirrors, sinks, countertops, and exterior of cabinets
Vacuuming rugs and mopping floors
Kitchen tasks like cleaning microwave, stove, and exterior of cabinets
Bedrooms and living areas: dusting furniture, vacuuming upholstery, and making beds
This service is ideal for weekly, bi-weekly, or monthly upkeep.

What does Deep Cleaning include?

Deep Cleaning is a more thorough service that covers everything in Regular Cleaning plus:

Cleaning ceiling fans, vents, and window tracks
Washing doors and frames
Cleaning under furniture and inside appliances
Scrubbing grout and hard-to-reach areas
Deep Cleaning is perfect for move-ins, move-outs, seasonal refreshes, or homes needing extra attention.

Does the size of my house affect the cost and how long will it take?

Yes. Larger homes require more time and resources, which increases the cost. For example:
Small homes (up to 1,000 sq. ft.): Typically take 1 hour.
Medium homes (1,000–3,000 sq. ft.): Around 2-2.5 hours.
Large homes (3,000+ sq. ft.): May take 3+ hours depending on condition and service type.

Can I choose which rooms or areas to have cleaned?

General Cleaning includes dusting, vacuuming, mopping, and surface wipe-downs.
Yes! We offer customized cleaning plans so you only pay for what you need. Whether it’s just the kitchen and bathrooms, or high-traffic areas like the living room and entryway, we’ll tailor the service to your preferences. Just let us know during booking which rooms to include or exclude.